Unlock cost-saving efficiency with our
remote staffing solutions, tailored to elevate your business!
- Remote Staffing.
- Onsite Oversight and Support.
- Tailored Training Programs.
- Call Auditing.
- KPI Monitoring.
- Dedicated Supervision.
Efficiency Unleashed:
Elevate Your Business with Desks Virtual Solutions'
Cutting-Edge Services.
Remote Staffing
We offer a wide range of customizable options beyond front office, back office, tech support, appointment setters and telenurses. Our services can be tailored to your specific needs, ensuring flexibility and personalized solutions to meet your requirements.
Onsite Oversight and Support
We provide direct oversight to ensure adherence to policies, quality standards, and effective training.
Tailored Training Programs
Our tailored programs enhance employee skills and knowledge for exceptional service delivery.
Call Auditing
We monitor and evaluate customer interactions to improve service quality continually.
KPI Monitoring
We track key performance indicators for data-driven process optimization.
Dedicated Supervision:
Desks offers personalized support to ensure project success and high-quality service delivery.
Revolutionize your customer service with remote staffing, saving on costs and office space. Let us redefine customer satisfaction for you!
Discover the voices of our customers.
Explore their feedback!
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“Desks Virtual Solutions has helped with our phone volume tremendously! My staff feels the relief.”
Carmen Perna
Office Manager at University Park OBGYN
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“I would say DVS has provided us with very cost-effective and reliable solution.”
Fabian Lozada
Office Manager at PEMC of Florida
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“My team is able to meet requirements, work independently, handle changes, stay focused under pressure, they have great listening skills, understand job duties and responsibilities.”
Diana Stock
Office Manager at Plantation Family Practice
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“I think desks virtual is a great service, very cost efficient, great communication between supervisors and offices.”
Nicole Gomez
Office Manager at Gables Pediatrics
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“Desks Virtual is very responsive and knowledgeable, they never hesitate to ask for clarifications and they are a very pleasant and welcoming team. I have all the trust in them answering the office phones.”
Nicole Farrell
Office Manager at Serene Health
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“Highly recommend Desks Virtual Solutions services based on their unsurpassed customer service , attention to detail to customer needs, and ability to meet business demands on short notice. Our office has significantly noticed a significant change in workflow and productivity.
Upon using their services.”
Dayana A. Toledo, BBA
Office Manager at South Florida Women’s Care
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Linda D. Green, MD, FACOG
Green OB/GYN Associates Member Board of Directors VitalMD Group Holding, LLC
Frequently Asked Questions
Welcome to our Frequently Asked Questions (FAQ) section. Here, we address common queries to provide you with quick and comprehensive answers. Whether you’re exploring our services or seeking clarification on certain aspects, this section is designed to enhance your understanding and streamline your experience with DesksVirtual Solutions.
- Business Process Outsourcing (BPO) is the practice of contracting specific business processes or operations to a third-party service provider. This allows companies to focus on their core competencies while the BPO provider handles non-core activities.
We offer a wide range of BPO services including customer support, back-office operations, data entry, and more. Our services are tailored to meet the specific needs of each client.
Outsourcing can benefit your business in several ways, including cost savings, access to specialized skills, improved efficiency, and the ability to focus on core business activities.
Yes, security is a top priority for us. Our team is trained in HIPAA compliance to ensure the protection of sensitive healthcare information. Additionally, we are a certified SOC 2 company, which means we adhere to strict security standards for data protection, confidentiality, and privacy. You can trust us to handle your data with the utmost care and security.
Our pricing is typically based on the specific services you require, the volume of work, and the level of complexity involved. We offer flexible pricing options to suit your budget and needs.
Getting started is easy! Simply contact us to discuss your requirements, and we’ll work with you to develop a customized outsourcing solution that meets your needs.
We pride ourselves on our commitment to quality, reliability, and customer satisfaction. What sets us apart is our deep specialization in the healthcare industry. Our co-founders have worked as agents in the healthcare field and possess intimate knowledge of its intricacies. This hands-on experience allows us to provide tailored solutions that meet the unique needs of healthcare organizations, setting us apart from other BPO providers.
Some examples are data entry, appointment setting scheduling, appointment confirmation, obtaining medical authorizations or referrals. Please share the specific tasks you’d like to have remotely managed, and we’ll work together to create a tailored workflow that suits your requirements perfectly.
Join Our Team
